How strong are the customer service skills of your inside and outside sales and service team members? If you think they need to be inspired or upgraded, then we have a fun and fulfilling course for you. We will celebrate the great things you are already doing and discover what you could do better.
This interactive workshop is an intense and entertaining look at key elements of customer service as demonstrated by Blackbeard and his successful contemporaries. We draw from them five lessons that can be applied immediately to your business, leaving the competition in your wake. No one sleeps. All participants will be on deck and ready for action, and can immediately apply what they have learned, making a lasting great first impression and making your customers ask for more. Available in 90 minute format.